Starting June 6, 2025
At Grace Rose Farm®, we’re all about growing gorgeous gardens and happy hearts. That’s why we’ve got your back with our One-Year Grow With Gracie™ Guarantee—because we know sometimes things just don’t go as planned in the garden. If your plant doesn’t make it within the first year, no worries—we’ll help make it right with a little store credit love 💗.
💌 How to Claim Your One-Year Grow With Gracie™ Guarantee:
Just follow these quick steps:
🔗 Contact our client support team at: support@gracerosefarm.com
📸 Send us a photo of the plant with its label clearly visible
📝 Make a note of what happened
Allow us the opportunity to coach you to success!
If your claim is approved, you’ll receive a store credit in the form of a gift card for the original purchase price of your plant (excluding tax + shipping + applied discounts). Credit is good for one year and can be used on anything at GraceRoseFarm.com* (*except gift cards and subscriptions).
Important Notes (a.k.a. The Fine Print in Friendly Form):
📦 Coverage begins from the date we ship your order
🌸 Covers plants only—not books, florist rose bushes, subscriptions, or accessories
🌹 Purchases made before June 6, 2025 will retain the warranty at time of purchase
🌿Summer shipping defoliation is a healthy horticultural practice and is not included in our Guarantee - Read More About It Here
🚫 Not Covered Under the Warranty:
❌ Plants damaged by wild weather or extreme temps
❌ Improper planting
❌ Planted in the wrong USDA zone or during a frost
❌ Left inside too long or unplanted after 48 hours of arrival
❌ Too much or too little sun, water, or fertilizer
❌ Garden pests
❌ Broken stems during shipping (don’t worry—those usually bounce back with a quick prune!)
❌ Florist rose bushes, tropicals, annuals or bienniels
We want your garden to thrive and bloom with joy. 🌼 If something goes wrong, we’re here to help—with a smile and a store credit to keep you growing.
💌 Got questions? Our friendly client support team is just an email away at support@gracerosefarm.com.
Let’s grow something beautiful,
– The Grace Rose Farm® Team 🌸
